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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kyla

July 21, 2025

5  out of  5
rating by kyla
"Amanda was awesome! Serivce was very professional,fast and friendly! She understood my needs and gave the best advice! Thank you Amanda!💕"
We responded:
"Thank you for the fantastic feedback! We’re thrilled that Amanda’s fast, friendly professionalism—and her spot-on advice—made your experience a great one. She loves helping our customers find the right fit, and your kind words mean a lot to her and the whole team. If you ever need anything else, just call, text, or stop by. We’re always here to help! — Paulen Luttgeharm & the State Farm Team"
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Mallory Gwin

July 17, 2025

5  out of  5
rating by Mallory Gwin
"Best office in town!"
We responded:
"Thank you for the high praise! Knowing you consider us the best in town truly brightens our day and inspires us to keep raising the bar. Whenever you need anything—big or small—just call, text, or stop by. We’re always here for you! — Paulen Luttgeharm & the State Farm Team"
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Eyrahtonya Sims

July 14, 2025

5  out of  5
rating by Eyrahtonya Sims
"Amanda was very helpful,kind, and professional! She was able to resolve my problem within moments."
We responded:
"Thank you for taking the time to share your experience! We’re delighted that Amanda’s kindness, professionalism, and swift problem-solving made things easy for you. Providing prompt, caring support is exactly what we aim for. If you ever need anything else—whether it’s a quick question or a coverage review—just call, text, or stop by. We’re always here to help! — Paulen Luttgeharm & the State Farm Team"
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kendreius cam 87

July 9, 2025

5  out of  5
rating by kendreius cam 87
"My Amber Clark is the best. She helped me with my claim for my house answer all my questions I had about my damaged property. I would recommend everyone to choose State Farm!!"
We responded:
"Thank you so much for the glowing review! We're thrilled to hear Amber made your claims process smooth and reassuring- she truly loves guiding our customers through every step. Your recommendation means the world to us, and we'll keep working hard to earn that confidence every day. If you ever need anything else, just call, text, or stop by. We're always happy to help! -Paulen"
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Florence Williams

July 9, 2025

5  out of  5
rating by Florence Williams
"Amanda was so very helpful and made sure we got all discounts available to us. She’s very patient and kind I know because I called her numerous times with questions. I’m so glad we switched to State Farm. We now have better coverage at a much better price! Everyone there was very kind and friendly and an Amazing Atmosphere! Loved it! 🥰 Thank you so much! 😊"
We responded:
"Thank you for the heartfelt review! We're thrilled that Amanda's patience and thoroughness helped you unlock every available discount and secure stronger coverage at a price that feels right. Creating warm, welcoming atmosphere is a team effort, and it means the world to us that you felt it the moment you walked in! Welcome to the State Farm family- call, text or stop by anytime you have a question or need a quick policy review! -Paulen"
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Mario Bethley

July 7, 2025

5  out of  5
rating by Mario Bethley
"Good customer service by Mrs Amanda she was very helpful"
We responded:
"Thank you for taking the time to share your experience! We're delighted to hear that Amanda's friendly, helpful service stood out. Delivering attentive, neighbor-style service support is exactly what we aim for. If you ever need anything- whether it's a quick question or a coverage review- just call, text, or stop by. We're always here to help! -Paulen"
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Michael Honeycutt

June 27, 2025

5  out of  5
rating by Michael Honeycutt
"Tori was very friendly, helpful, and knowledgeable."
We responded:
"Thank you for the great feedback! We're happy to hear Tori's expertise and friendliness made you experience a positive one. She's dedicated to making insurance easy, and your kind words mean a lot to her and our whole team. If you ever have questions or need anything in the future, just call, text, or stop by- we're always here for you! -Paulen"
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Kaytrice7

June 25, 2025

5  out of  5
rating by Kaytrice7
"I spoke with Amanda this morning, she was very friendly and sent me what I needed immediately. That was so appreciative. Thank you again Amanda!"
We responded:
"Thank you for sharing your experience! We're delighted to hear Amanda's friendly, prompt assistance made things easy for you- that's exactly the service we strive for. If there's ever anything else you need, just call, text, or stop by the office- we're always here to assist! -Paulen"
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Keveishia Jones

June 24, 2025

5  out of  5
rating by Keveishia Jones
"Service was great!!"
We responded:
"Thank you, Keveishia, for the wonderful feedback! We're thrilled to hear you had a great experience with our team. If you ever have questions or need a quick coverage check-in, just call, text, or stop by- we're always here to help! -Paulen"
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Garrett Whipple

June 16, 2025

5  out of  5
rating by Garrett Whipple
"Amanda is always helpful and provides excellent service!"
We responded:
"Thank you for the kind words! We're so glad Amanda's helpfulness and excellent service stood out for you- she truly enjoys making ever interaction effortless and positive. If you ever have questions or need anything at all, just call, text, or drop by. We're always here to help! -Paulen"
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Marc Williams

June 12, 2025

5  out of  5
rating by Marc Williams
"Ms.Amanda was so nice and a great help getting me where I wanted to be. I appreciate her greatly"
We responded:
"Thank you for sharing your experience! We're delighted to hear that Amanda's kindness and guidance helped you reach your insurance goals. She truly cares about our customers, and your appreciation means a lot to her and our whole team. Please reach out anytime-whether it's a quick question or a coverage review- we're always here to help! -Paulen"
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Tammy Ray

June 10, 2025

5  out of  5
rating by Tammy Ray
"We moved our business to Paulen due to the quality of service we receive. They have always been eager to help in any way they could. Their staff is awesome."
We responded:
"Thank you for trusting us with your business! Knowing that our dedication to friendly, proactive service made you confident enough to trust us with your insurance needs means the world to us. If you ever need a quick answer, a coverage review, or anything in between, just call, text, or stop by. We're always happy to help! -Paulen"
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Sandy Anseman

June 10, 2025

5  out of  5
rating by Sandy Anseman
"Amanda was very helpful and knowledgeable. She was kind & considerate Thank you so much for helping us out"
We responded:
"Thank you so much for sharing your experience! We're thrilled to know Amanda's knowledge, kindness, and considerate service mad a difference for you. Helping our neighbors feel protected is at the heart of what we do, and we're grateful you chose our team! If there's ever anything else we can do- whether it's answering a quick question or reviewing your coverage- please don't hesitate to call, text, or stop by! -Paulen"
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Corey Williamson

May 28, 2025

5  out of  5
rating by Corey Williamson
"Wonder insurance agents very helpful. If you ever have a problem call amber and she will fix it in a heart beat. Will go above and beyond for their customers"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Amber made a great impression—she truly is a rockstar on our team. At Paulen Luttgeharm State Farm, we believe in going the extra mile for our customers, and it means the world to know that came through in your experience. If you ever need anything, we’re just a phone call, text, or visit away. Thank you again for being part of our State Farm family! —Paulen "
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Ron McNabb

May 20, 2025

5  out of  5
rating by Ron McNabb
"Had a very good experience with Agent Amanda Barmore when I switched my Auto insurance to State Farm. She was extremely professional and answered all my questions. I was able to save a goodly amount of money over what I currently was paying. I would recommend anyone looking to buy auto coverage to give Amanda a call. Ron McNabb"
We responded:
"Thank you so much, Ron! We're thrilled to hear you had such a positive experience with Amanda during your switch to State Farm. Saving money while receiving top-notch service is exactly what we strive for. We truly appreciate your recommendation and look forward to continuing to serve your insurance needs! -Paulen"
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ashley Herring

May 19, 2025

5  out of  5
rating by ashley Herring
"Paulen and her staff are always able to help with whatever we need! Home owners, car insurance, life insurance, renters insurance and home mortgage!"
We responded:
"Thank you so much for your kind words and continued trust in Paulen and our team! It means the world to us to have served you and your sweet family over the years. Being part of your journey and helping protect what matters most to you is truly an honor. We're grateful for your loyalty and look forward to being here for you for many more years to come! -Paulen"
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Caylee Lazo

May 12, 2025

5  out of  5
rating by Caylee Lazo
"Paulen is the best insurance agent in Louisiana!"
We responded:
"Wow, thank you so much for the kind words! We really appreciate your support and are glad to hear Paulen made such a great impression. We look forward to continuing to provide you with excellent service. Thanks for the love and for being a part of our insurance family!"
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charlie SMITH

May 8, 2025

5  out of  5
rating by charlie SMITH
"I have been working with amelia on an application and insurance for my company and she has been super. Its good to have agents like her when you need help. Thanks so much amelia"
We responded:
"Thank you so much Charlie! We are thrilled to hear that Amelia has provided you with such great service. She truly goes above and beyond for our clients. We are lucky to have her on our team. We appreciate your business and look forward to continuing to support you and your company. If there is anything else we can do to help, please let us know! Paulen"
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Amanda Moeller

May 1, 2025

5  out of  5
rating by Amanda Moeller
"Paulen is the most wonderful person you could ever meet!! From the first time I met her, her personality was so infectious. You are in good hands with her and her Agency. Thanks!!"
We responded:
"Thank you so much Amanda, for your kind words! I am truly grateful for your support, and it means the world to know that you felt welcomed and cared for from the start. Thank you again and if you ever need anything we are just a call, click or walk in our office away. Paulen"
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Steve whipple

March 27, 2025

5  out of  5
rating by Steve whipple
"Amelia is great. Always very responsive, handles all my questions and concerns. I highly recommended Paulen Luttgeharm State Farm."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that you’ve had such a great experience with Amelia—she truly is a star! We’re glad she’s been able to support you with quick responses and helpful guidance. Your recommendation means the world to the entire Paulen Luttgeharm State Farm team, and me. We’re always here for you! Thank you again! Paulen 318-388-2450"
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Pamela Harrison

March 19, 2025

5  out of  5
rating by Pamela Harrison
"Thanks for all of your help! I can always count on your group to help me with whatever I need."
We responded:
"Annette, I'm so glad we could be there for you during your claim, even while you were out of the country. That's what we're here for! - Paulen Luttgeharm, State Farm Agent"
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Renita Benjamin

March 18, 2025

5  out of  5
rating by Renita Benjamin
"We had the pleasure of working with Tori Bobbett, our new State Farm agent, and we couldn’t have been more impressed. Tori was extremely helpful, friendly, and knowledgeable throughout the entire process. She not only provided us with more comprehensive home and auto coverage but also suggested several ways to get discounted rates, saving us hundreds of dollars each month! It’s rare to find such excellent service, and we appreciate her expertise and dedication. We highly recommend Tori and State Farm if you’re looking for great coverage and excellent customer service."
We responded:
"Renita, thank you so much for your thoughtful review! We’re thrilled to hear that Tori provided you with such a positive experience. She is truly dedicated to helping our customers find the best coverage while maximizing savings, and we’re so glad she could assist you in securing comprehensive protection for your home and auto. Your kind words about her expertise and customer service mean the world to us. We appreciate your trust in our Paulen Luttgeharm State Farm Agency Team and State Farm, and we look forward to continuing to serve you for many years to come! If there is anything else we can do for you, your family or friends, please don't hesitate to reach out to us. Thank you again! Paulen 318-388-2450"
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Kayle Monet'

March 17, 2025

5  out of  5
rating by Kayle Monet'
"I’ve used Amelia Jenkins and the girls at Paulen Luttgenharm for many years now and they’ve provided consistently outstanding, reliable service. Everything we need is bundled with State Farm. Affordable rates, competent and friendly staff. Can’t be beat!"
We responded:
"Thank you so much, Kayle! We truly appreciate your kind words and your continued trust in Amelia and our entire team here at Paulen Luttgeharm State Farm. It’s always our goal to provide outstanding and reliable service, and we’re thrilled to hear that you’ve had such a great experience with us. If you ever need anything, don’t hesitate to reach out—we’re always happy to help! Thanks again for your support! If there is anything else we can do to help, please let us know! Paulen 318-388-2450"
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Marygrace T

March 17, 2025

5  out of  5
rating by Marygrace T
"Thinking about what to write in this review I just realized that in the last 25 years of my life one of the very few aspects that remained stable is my State Farm Agent: Paulen Luttgeharm! I appreciate the curtesy, patience and understanding of Paulen and her kind Team."
We responded:
"Mary Grace, your kind words truly mean the world to us! It’s an honor to have been a part of your life for the past 25 years, and we’re grateful for the trust you’ve placed in us. Providing courteous, patient, and understanding service is always our goal, and knowing that we’ve been a steady presence for you makes our work even more meaningful. Thank you for being such a valued member of our Paulen Luttgeharm State Farm family—we look forward to many more years of serving you! If you need us for anything please reach out! Paulen 318-388-2450"
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Gina Craft

March 7, 2025

5  out of  5
rating by Gina Craft
"always helpful and responsive"
We responded:
"Thank you so much for your wonderful five-star review! We truly appreciate your kind words and are thrilled to hear that you find our team helpful and responsive. Providing excellent service is our top priority, and it’s always rewarding to know we’re making a positive impact. If you ever need anything, we’re always here for you! Best, Paulen Luttgeharm State Farm Agency "