Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carolyn Honeycutt

Carolyn Honeycutt

June 1, 2026

5  out of  5
rating by Carolyn Honeycutt
"Ms. Amber is so nice. She welcome me in with a smile on her face that is so beautiful. ❤ The whole entire staff is respectful & does an amazing job❤"
Profile photo of Andy Mouk

Andy Mouk

April 30, 2026

5  out of  5
rating by Andy Mouk
"I recently bought a new camper trailer and of course forgot the insurance piece until I was ready for delivery. No problem for Torry Bobbet! She got it handled right away (as usual) so I'm all set up and ready to go camping!"
Profile photo of ace ginger

ace ginger

February 3, 2026

5  out of  5
rating by ace ginger
"Amelia was very helpful. She answered all our questions promptly and clearly. When we decided on coverage, she confirmed it immediately"
Profile photo of jim livigni

jim livigni

January 18, 2026

5  out of  5
rating by jim livigni
"I have been doing Business with State Farm since 1993. I have worked with Paulen for 20+ years in multi lines of coverages. Working with Paulen and her staff has always been easy and pleasant. I audit my rates yearly and find State Farm and Paulens group to be fair in price and coverages compared to other companies/agencies. i would recommend giving Paulens group a call to see if they can help you with any of your insurance needs. JL"
Profile photo of renee red

renee red

January 5, 2026

1  out of  5
rating by renee red
"Very disappointed in them wrote my policy wrong 2 times in the last 2 months"
Profile photo of Kimbrece Ridley

Kimbrece Ridley

December 19, 2025

4  out of  5
rating by Kimbrece Ridley
"Great company to be insured through! Amber was very helpful and reached out to me with updated quotes at the right time! She made sure I got the best coverage for Home and Auto and was very informative!"
Profile photo of Eva Brown

Eva Brown

December 16, 2025

5  out of  5
rating by Eva Brown
"Amber Clark is the real VIP!!! She is knowledgeable, informative and was able to answer ALL my questions and gave sound advice. Very patient with me as I made my decisions and I appreciate her professionalism. My family and I have been with this location for years and we will continue to do so because we love the atmosphere and the FREE calendars (IYKYK)."
Profile photo of Carolyn Howard

Carolyn Howard

December 12, 2025

5  out of  5
rating by Carolyn Howard
"I needed a proof of insurance letter sent to West Monroe City court and went to my State Farm Office. Claire was so helpful and kind. I wasn't expecting the letter until next week as today is Friday and it was close to lunch when i went by.Its 3:55 p.m. and Claire has already sent the letter. THANK YOU CLAIRE FOR YOUR QUICK RESPONSE."
Profile photo of Rashad Algumaee

Rashad Algumaee

November 10, 2025

5  out of  5
rating by Rashad Algumaee
"Best customer services"
Profile photo of Sequoia Sledge

Sequoia Sledge

October 17, 2025

5  out of  5
rating by Sequoia Sledge
"Amber has been my agent at State Farm for sometime now and I've been consistently impressed with her exceptional service and expertise. She takes the time to understand my needs, provides personalized recommendations, and is always responsive to my questions and concerns. Her professionalism, knowledge, and friendly demeanor make working with her a pleasure. I appreciate her dedication to ensuring I'm adequately covered and would highly recommend Amber to anyone seeking insurance services."
Profile photo of Mike Tyson

Mike Tyson

September 30, 2025

5  out of  5
rating by Mike Tyson
"Tori is always quick to answer a question or get a policy updated."
Profile photo of Jack Cannon

Jack Cannon

September 29, 2025

5  out of  5
rating by Jack Cannon
"Great service and great people. Been with them for over 10 years"
Profile photo of Rocio Carrion

Rocio Carrion

September 29, 2025

5  out of  5
rating by Rocio Carrion
"Paulen and her team are amazing!!! I highly recommend them for your insurance needs."
Profile photo of Sequoia Sledge

Sequoia Sledge

July 28, 2025

5  out of  5
rating by Sequoia Sledge
"I've had the pleasure of working with Mrs. Amber Clark at Paulen Luttgeharm - State Farm Insurance agency, and I must say, she's truly exceptional! Mrs. Clark goes above and beyond for her clients, making you feel like family, not just a policy number. She's always available to answer questions, no matter how big or small, and her expertise in insurance is impressive. I appreciate how she takes the time to explain things in a way that's easy to understand, making me feel confident in my coverage. Mrs. Clark's dedication to her clients is evident in everything she does, and I'm grateful to have her in my corner. If you're looking for an insurance agency that truly cares about its customers, look no further than Paulen Luttgeharm - State Farm Insurance agency and Mrs. Amber Clark. Five stars isn't enough - I'd give her ten stars if I could!""
Profile photo of kyla

kyla

July 21, 2025

5  out of  5
rating by kyla
"Amanda was awesome! Serivce was very professional,fast and friendly! She understood my needs and gave the best advice! Thank you Amanda!💕"
Profile photo of Mallory Gwin

Mallory Gwin

July 17, 2025

5  out of  5
rating by Mallory Gwin
"Best office in town!"
Profile photo of Eyrahtonya Sims

Eyrahtonya Sims

July 14, 2025

5  out of  5
rating by Eyrahtonya Sims
"Amanda was very helpful,kind, and professional! She was able to resolve my problem within moments."
Profile photo of Slxtta Lenoo

Slxtta Lenoo

July 9, 2025

5  out of  5
rating by Slxtta Lenoo
"My Amber Clark is the best. She helped me with my claim for my house answer all my questions I had about my damaged property. I would recommend everyone to choose State Farm!!"
Profile photo of Florence Williams

Florence Williams

July 9, 2025

5  out of  5
rating by Florence Williams
"Amanda was so very helpful and made sure we got all discounts available to us. She’s very patient and kind I know because I called her numerous times with questions. I’m so glad we switched to State Farm. We now have better coverage at a much better price! Everyone there was very kind and friendly and an Amazing Atmosphere! Loved it! 🥰 Thank you so much! 😊"
Profile photo of Mario Bethley

Mario Bethley

July 7, 2025

5  out of  5
rating by Mario Bethley
"Good customer service by Mrs Amanda she was very helpful"
Profile photo of Michael Honeycutt

Michael Honeycutt

June 27, 2025

5  out of  5
rating by Michael Honeycutt
"Tori was very friendly, helpful, and knowledgeable."
Profile photo of Kaytrice7

Kaytrice7

June 25, 2025

5  out of  5
rating by Kaytrice7
"I spoke with Amanda this morning, she was very friendly and sent me what I needed immediately. That was so appreciative. Thank you again Amanda!"
Profile photo of Keveishia Jones

Keveishia Jones

June 24, 2025

5  out of  5
rating by Keveishia Jones
"Service was great!!"
Profile photo of Garrett Whipple-Bones

Garrett Whipple-Bones

June 16, 2025

5  out of  5
rating by Garrett Whipple-Bones
"Amanda is always helpful and provides excellent service!"
Profile photo of Marc Williams

Marc Williams

June 12, 2025

5  out of  5
rating by Marc Williams
"Ms.Amanda was so nice and a great help getting me where I wanted to be. I appreciate her greatly"