State Farm® Insurance Agent Paulen Luttgeharm

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What our customers say about us...

BJ Lively

July 16, 2024

5 out of 5

"Great service at Paulens Office and her staff is always on the ball. I appreciate them remaining competitive with rates and providing excellent service. Thanks for your help today Amber."

Glynn George

June 28, 2024

5 out of 5

"I have been asked to move my insurance, but Amelia takes good care of my insurance policy's, not going anywhere. thanks"

Donald Windham

June 24, 2024

5 out of 5

"Anytime I have an insurance need, Amelia Jenkins at Paulen's office is a great resource and gets you what you need in a timely manner. Thanks for all you do for me."

Robert Burgess

June 13, 2024

5 out of 5

"Had a very good experience at Paulen Luttgeharm State Farm Insurance, first inquiring regarding home and auto insurance then later a client. Amber was joyful and extremely helpful in the process. I recommend checking with them if interested in a new insurance agency."

Donald Scioneaux

June 10, 2024

5 out of 5

"Since my very first experience at this location, I have had nothing but great experiences. Sonja is who I always ask for because she always felt as though she put everything into her efforts to be helpful. I have insured close to 8 vehicles and a boat through her thus far over the past 11 years and I am actually looking at another truck that we already have the quote built and saved if the sale goes through this Wednesday. There were times when I couldn't catch Sonja in the office (but not often) for whatever reason, but someone always seem to do their best to help out. Nothing but positive things to say about this agency. I have been living in another city 1.5 hours away for 5 years now but choose to keep my business with them. As always, thanks Sonja."

Jokeia Burks

June 10, 2024

4 out of 5

"Ambers Barnes is so amazing. Thank you so much for being attentive to my needs and concerns. Thank you again!"

Mel Sims

June 4, 2024

5 out of 5

"This office is always accessible and available. Even if my agent is unavailable, there's always someone in the office who is able and willing to answer my questions/concerns. Amelia is always helpful and patient with me in answering my questions to help me better understand different policies and information and also very quick to respond to emails. Very satisfied with this office and their communication."

Pamela Harrison

June 1, 2024

5 out of 5

"Great group! They were so helpful when I was out of the country and needed help about a claim. Thank you !!!"

Sandy Cox

May 29, 2024

5 out of 5

"I love Paulen and her team! They are the best!"

Twyla Moreland

May 23, 2024

5 out of 5

"Awesome customer service as always!!"

Marque Ann Barton

May 23, 2024

5 out of 5

"Great customer service! Amber is the best!!"

Robert Barnes

May 17, 2024

5 out of 5

"Highly recommend this office for your insurance needs. Their customer service is top tier. Amber is very knowledgeable of all products and ALWAYS takes care of my needs in a timely manner"

Me Jackson

May 17, 2024

5 out of 5

"I would like to thank Mrs Paulen and her staff for their service. Mrs. Amber Barnes is so kind and very helpful. Mrs. Amber Barnes is amazing, she’s very helpful, her communication is always clear and concise. She goes above and beyond for me and my family. I really appreciate her for putting up with me and taking my calls when I need her the most. I would recommend her name to anybody. Thanks again Mrs Amber Barnes for all that you do."

Teresa Chapman

May 8, 2024

5 out of 5

"Paulen and her team provide world class customer service! I am so glad to know Paulen and what a wonderful asset she is to her community."

Theodor Wilks

April 22, 2024

5 out of 5

"I live in Sugar Land TX and also have a home in Monroe, LA. State Farm insures both properties along with our cars and truck. I chose State Farm because of their great coverage, price and excellent communication in both states. Regards TXTED"

Michelle Speller

April 22, 2024

5 out of 5

"Love these ladies. Always there to assist whenever I call. Friendly and knowledgeable staff."

Brian Myles

December 5, 2023

5 out of 5

"Amber is always extremely helpful and knowledgeable. This office has excellent customer service. Highly recommend this agency."

Richard Shell

December 1, 2023

5 out of 5

"Awesome customer service. Songia helped me out and has a great attitude!"

T. White

November 27, 2023

5 out of 5

"I would like to thank Paulen and her staff for their service. Everyone is so kind and very helpful. Amber Barnes is amazing, she’s very helpful, her communication is always clear and concise. She goes above and beyond for me and my family. I greatly appreciate her for putting up with me and taking my calls when needed. I would definitely recommend this agency/ team to others. I feel like we are all one big family. Thanks again Team for all that you do, your hard work doesn’t go unnoticed. :)"

Raj A

November 16, 2023

5 out of 5

"Wonderful office to work with for all your insurance needs, I have been dealing with them for years now for my business needs and I never was disappointed nor my needs not met . Miss Songia Rushing is awesome and she goes the extra mile to help her clients. I highly recommend this insurance office and highly satisfied with the team that works here."

James Edwards

November 14, 2023

5 out of 5

"Friendly, helpful and professional - Songia Rushing. Positive experience."

Treze Layssard

August 3, 2023

5 out of 5

"Amber did a excellent job helping me out 10/10 recommend"

Bobbie Caldwell

July 8, 2023

5 out of 5

"Always there for you!!!"

Jesse Saul

April 6, 2023

5 out of 5

"Chardae did a wonderful job assisting me with all my insurance needs. If there was a question she couldn't answer she had someone who could. And I had alot of questions. We talked about homeowners, auto, and life insurance. I left feeling satisfied with all the information I had received. I'm glad I stopped by the physical office and didn't just call. I been with this branch of State Farm and I appears I will be with them for a very long time"

Tony Cain

April 1, 2023

5 out of 5

"Let them quote my homeowners and auto. Saved me $2400 per year. Whoop! Whoop!"

What our customers say about us...

BJ Lively

July 16, 2024

5 out of 5

"Great service at Paulens Office and her staff is always on the ball. I appreciate them remaining competitive with rates and providing excellent service. Thanks for your help today Amber."

Glynn George

June 28, 2024

5 out of 5

"I have been asked to move my insurance, but Amelia takes good care of my insurance policy's, not going anywhere. thanks"

Donald Windham

June 24, 2024

5 out of 5

"Anytime I have an insurance need, Amelia Jenkins at Paulen's office is a great resource and gets you what you need in a timely manner. Thanks for all you do for me."

Robert Burgess

June 13, 2024

5 out of 5

"Had a very good experience at Paulen Luttgeharm State Farm Insurance, first inquiring regarding home and auto insurance then later a client. Amber was joyful and extremely helpful in the process. I recommend checking with them if interested in a new insurance agency."

Donald Scioneaux

June 10, 2024

5 out of 5

"Since my very first experience at this location, I have had nothing but great experiences. Sonja is who I always ask for because she always felt as though she put everything into her efforts to be helpful. I have insured close to 8 vehicles and a boat through her thus far over the past 11 years and I am actually looking at another truck that we already have the quote built and saved if the sale goes through this Wednesday. There were times when I couldn't catch Sonja in the office (but not often) for whatever reason, but someone always seem to do their best to help out. Nothing but positive things to say about this agency. I have been living in another city 1.5 hours away for 5 years now but choose to keep my business with them. As always, thanks Sonja."

Jokeia Burks

June 10, 2024

4 out of 5

"Ambers Barnes is so amazing. Thank you so much for being attentive to my needs and concerns. Thank you again!"

Mel Sims

June 4, 2024

5 out of 5

"This office is always accessible and available. Even if my agent is unavailable, there's always someone in the office who is able and willing to answer my questions/concerns. Amelia is always helpful and patient with me in answering my questions to help me better understand different policies and information and also very quick to respond to emails. Very satisfied with this office and their communication."

Pamela Harrison

June 1, 2024

5 out of 5

"Great group! They were so helpful when I was out of the country and needed help about a claim. Thank you !!!"

Sandy Cox

May 29, 2024

5 out of 5

"I love Paulen and her team! They are the best!"

Twyla Moreland

May 23, 2024

5 out of 5

"Awesome customer service as always!!"

Marque Ann Barton

May 23, 2024

5 out of 5

"Great customer service! Amber is the best!!"

Robert Barnes

May 17, 2024

5 out of 5

"Highly recommend this office for your insurance needs. Their customer service is top tier. Amber is very knowledgeable of all products and ALWAYS takes care of my needs in a timely manner"

Me Jackson

May 17, 2024

5 out of 5

"I would like to thank Mrs Paulen and her staff for their service. Mrs. Amber Barnes is so kind and very helpful. Mrs. Amber Barnes is amazing, she’s very helpful, her communication is always clear and concise. She goes above and beyond for me and my family. I really appreciate her for putting up with me and taking my calls when I need her the most. I would recommend her name to anybody. Thanks again Mrs Amber Barnes for all that you do."

Teresa Chapman

May 8, 2024

5 out of 5

"Paulen and her team provide world class customer service! I am so glad to know Paulen and what a wonderful asset she is to her community."

Theodor Wilks

April 22, 2024

5 out of 5

"I live in Sugar Land TX and also have a home in Monroe, LA. State Farm insures both properties along with our cars and truck. I chose State Farm because of their great coverage, price and excellent communication in both states. Regards TXTED"

Michelle Speller

April 22, 2024

5 out of 5

"Love these ladies. Always there to assist whenever I call. Friendly and knowledgeable staff."

Brian Myles

December 5, 2023

5 out of 5

"Amber is always extremely helpful and knowledgeable. This office has excellent customer service. Highly recommend this agency."

Richard Shell

December 1, 2023

5 out of 5

"Awesome customer service. Songia helped me out and has a great attitude!"

T. White

November 27, 2023

5 out of 5

"I would like to thank Paulen and her staff for their service. Everyone is so kind and very helpful. Amber Barnes is amazing, she’s very helpful, her communication is always clear and concise. She goes above and beyond for me and my family. I greatly appreciate her for putting up with me and taking my calls when needed. I would definitely recommend this agency/ team to others. I feel like we are all one big family. Thanks again Team for all that you do, your hard work doesn’t go unnoticed. :)"

Raj A

November 16, 2023

5 out of 5

"Wonderful office to work with for all your insurance needs, I have been dealing with them for years now for my business needs and I never was disappointed nor my needs not met . Miss Songia Rushing is awesome and she goes the extra mile to help her clients. I highly recommend this insurance office and highly satisfied with the team that works here."

James Edwards

November 14, 2023

5 out of 5

"Friendly, helpful and professional - Songia Rushing. Positive experience."

Treze Layssard

August 3, 2023

5 out of 5

"Amber did a excellent job helping me out 10/10 recommend"

Bobbie Caldwell

July 8, 2023

5 out of 5

"Always there for you!!!"

Jesse Saul

April 6, 2023

5 out of 5

"Chardae did a wonderful job assisting me with all my insurance needs. If there was a question she couldn't answer she had someone who could. And I had alot of questions. We talked about homeowners, auto, and life insurance. I left feeling satisfied with all the information I had received. I'm glad I stopped by the physical office and didn't just call. I been with this branch of State Farm and I appears I will be with them for a very long time"

Tony Cain

April 1, 2023

5 out of 5

"Let them quote my homeowners and auto. Saved me $2400 per year. Whoop! Whoop!"