State Farm® Insurance Agent Paulen Luttgeharm
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steve whipple
March 27, 2025
5
out of
5
rating by Steve whipple
"Amelia is great. Always very responsive, handles all my questions and concerns. I highly recommended Paulen Luttgeharm State Farm."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that you’ve had such a great experience with Amelia—she truly is a star! We’re glad she’s been able to support you with quick responses and helpful guidance. Your recommendation means the world to the entire Paulen Luttgeharm State Farm team, and me. We’re always here for you! Thank you again! Paulen 318-388-2450"
Pamela Harrison
March 19, 2025
5
out of
5
rating by Pamela Harrison
"Thanks for all of your help! I can always count on your group to help me with whatever I need."
We responded:
"Annette, I'm so glad we could be there for you during your claim, even while you were out of the country. That's what we're here for! - Paulen Luttgeharm, State Farm Agent"
Renita Benjamin
March 18, 2025
5
out of
5
rating by Renita Benjamin
"We had the pleasure of working with Tori Bobbett, our new State Farm agent, and we couldn’t have been more impressed. Tori was extremely helpful, friendly, and knowledgeable throughout the entire process. She not only provided us with more comprehensive home and auto coverage but also suggested several ways to get discounted rates, saving us hundreds of dollars each month! It’s rare to find such excellent service, and we appreciate her expertise and dedication. We highly recommend Tori and State Farm if you’re looking for great coverage and excellent customer service."
We responded:
"Renita, thank you so much for your thoughtful review! We’re thrilled to hear that Tori provided you with such a positive experience. She is truly dedicated to helping our customers find the best coverage while maximizing savings, and we’re so glad she could assist you in securing comprehensive protection for your home and auto. Your kind words about her expertise and customer service mean the world to us. We appreciate your trust in our Paulen Luttgeharm State Farm Agency Team and State Farm, and we look forward to continuing to serve you for many years to come! If there is anything else we can do for you, your family or friends, please don't hesitate to reach out to us. Thank you again! Paulen 318-388-2450"
Kayle Monet'
March 17, 2025
5
out of
5
rating by Kayle Monet'
"I’ve used Amelia Jenkins and the girls at Paulen Luttgenharm for many years now and they’ve provided consistently outstanding, reliable service. Everything we need is bundled with State Farm. Affordable rates, competent and friendly staff. Can’t be beat!"
We responded:
"Thank you so much, Kayle! We truly appreciate your kind words and your continued trust in Amelia and our entire team here at Paulen Luttgeharm State Farm. It’s always our goal to provide outstanding and reliable service, and we’re thrilled to hear that you’ve had such a great experience with us. If you ever need anything, don’t hesitate to reach out—we’re always happy to help! Thanks again for your support! If there is anything else we can do to help, please let us know! Paulen 318-388-2450"
Marygrace T
March 17, 2025
5
out of
5
rating by Marygrace T
"Thinking about what to write in this review I just realized that in the last 25 years of my life one of the very few aspects that remained stable is my State Farm Agent: Paulen Luttgeharm! I appreciate the curtesy, patience and understanding of Paulen and her kind Team."
We responded:
"Mary Grace, your kind words truly mean the world to us! It’s an honor to have been a part of your life for the past 25 years, and we’re grateful for the trust you’ve placed in us. Providing courteous, patient, and understanding service is always our goal, and knowing that we’ve been a steady presence for you makes our work even more meaningful. Thank you for being such a valued member of our Paulen Luttgeharm State Farm family—we look forward to many more years of serving you! If you need us for anything please reach out! Paulen 318-388-2450"
Gina Craft
March 7, 2025
5
out of
5
rating by Gina Craft
"always helpful and responsive"
We responded:
"Thank you so much for your wonderful five-star review! We truly appreciate your kind words and are thrilled to hear that you find our team helpful and responsive. Providing excellent service is our top priority, and it’s always rewarding to know we’re making a positive impact. If you ever need anything, we’re always here for you! Best, Paulen Luttgeharm State Farm Agency "
Amanda Guice
March 5, 2025
5
out of
5
rating by Amanda Guice
"We had such an easy transition when we had to switch providers. Tori Bobbett was so helpful and took such great care of us! If We had questions she was always quick to respond! It made the change so quick and easy for us!!"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that your transition to Paulen Luttgeharm State Farm Agency was smooth and easy. Tori is truly dedicated to taking great care of our customers, and we’re glad she was able to provide you with the prompt and helpful service you deserve. If you ever need anything, don’t hesitate to reach out. Welcome to the State Farm family—we’re so happy to have you with us! Paulen 318-388-2450 "
Leslie Lamb
March 4, 2025
5
out of
5
rating by Leslie Lamb
"I have always had prompt service and the most polite interactions with Amelia. She is great to work with and has helped me in so many things. I have loved being with State Farm and with Paulen Luttgeharm's team, especially!"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that Amelia has provided you with prompt and helpful service. Our team, including Paulen Luttgeharm, truly values having you as a part of our State Farm family. If there is ever anything else we can do for you, hesitate to reach out! Thank you for your business! Paulen Luttgeharm Please give us a call at 318-388-2450"
Catherine Waldrop
February 28, 2025
5
out of
5
rating by Catherine Waldrop
"Great service!"
We responded:
"Thank you so much for your feedback! We're thrilled to hear that you had a great experience with our service. If there’s anything else we can do to assist you, please don't hesitate to reach out! -Paulen"
Morgan Herring
February 21, 2025
5
out of
5
rating by Morgan Herring
"Always great service from a trusted source! Paulen has a top-notch team."
We responded:
"Thank you so much for your kind words and thoughtful feedback, Morgan! I’m glad to hear you’ve had such a positive experience with the team. If there’s ever anything more I can do for you, don’t hesitate to reach out. I’m looking forward to continuing our work together! -Paulen 😊"
Jennifer Bass
February 19, 2025
5
out of
5
rating by Jennifer Bass
"I have been a customer of Paulen's State Farm office since she first opened. Paulen and her office staff have always been very helpful. They have helped me find ways to save money on insurance and have made sure I have the coverage that is best for my situation. Anytime I have needed something they have responded quickly and accurately."
We responded:
"Thank you, Jennifer! We really appreciate your kind words and are so glad you’ve found us to be helpful and quick to respond. It’s fantastic to know we’ve been able to help you save and make sure you’ve got coverage you need for over 23 years. If you ever need help, we’re here to answer questions! – Paulen "
Dixie T
November 15, 2024
5
out of
5
rating by Dixie T
"Love working with Paulen and her office! They have been so helpful with my home and life insurance!"
We responded:
"Thank you, Dixie T! 😊 We're thrilled to hear that our office has been so helpful with your home and life insurance needs. Your support means a lot to us! - Paulen"
Rose Marshall
October 12, 2024
5
out of
5
rating by Rose Marshall
"It's been over 20 years with Paulen Luttgeharm - State Farm Agency Songa always took good care of me every time I came in! I will miss her! Tori has been taking good care of me! And I just want to Thank her for taking care of me!"
We responded:
"Thank you for your loyalty over the past 20 years, Rose! We're so glad to hear that Tori has continued to provide excellent service. We truly appreciate your trust and kind words! – Paulen Luttgeharm State Farm Insurance Agent in Monroe"
Skylar Autrey
September 23, 2024
5
out of
5
rating by Skylar Autrey
"Ms. Amelia was super sweet and the process of changing my auto insurance was very fast!"
We responded:
"Thank you for the great feedback, Skylar! We're so glad to hear that Ms. Amelia provided you with sweet service and made your auto insurance change quick and easy. If you have any more questions or need assistance in the future, we're here to help! - Paulen Luttgeharm - State Farm Insurance Agent "
Anna Gail Cain
September 16, 2024
5
out of
5
rating by Anna Gail Cain
"Paulen and her staff are the best! Very reliable, quick, and convenient service."
We responded:
"Thank you so much, Anna Gail! We're glad to hear that the team provided you with reliable and convenient service. We're always here to help with any of your insurance needs! - Paulen Luttgeharm State Farm Insurance Agent 🌟🚗🏡"
Sean Christian
August 24, 2024
5
out of
5
rating by Sean Christian
"Great service and great people, Amelia is awesome"
We responded:
"Thank you, Sean! We're thrilled to hear you had a great experience with our team. Amelia will be glad to know you think she's awesome. We're here to help whenever you need us! – Paulen Luttgeharm State Farm Insurance Agent in LA"
Patrick Arender
August 10, 2024
1
out of
5
rating by Patrick Arender
"We have been with Paulen Luttgeharm state farm for over 20 years and most of her team is great .However there is one team member that has terrible customer service skills. With that being said we have canceled service. I would like to say that team member "Tori" and " Amelia" are great! And seem to really enjoy there jobs."
We responded:
"Thank you for being a loyal customer with us for over 20 years. We're grateful for your feedback and appreciate your kind words about Tori and Amelia. We're sorry to hear about your recent experience, and we take your concerns seriously. We always strive to provide excellent service and would love the opportunity address this matter further. We are always happy to help and will reach out to see if there is anything else we can do. – Paulen Luttgeharm State Farm Agent"
Donald Scioneaux
July 30, 2024
5
out of
5
rating by Donald Scioneaux
"Since my very first experience at this location, I have had nothing but great experiences. Sonja is who I always ask for because I always felt as though she put her all into her efforts to be helpful. I have insured close to 8 vehicles and a boat through her thus far over the past 11 years and I am actually looking at another truck that we already have the quote built and saved if the sale goes through this Wednesday. There were times when I couldn't catch Sonja in the office (but not often) for whatever reason, but someone always seem to do their best to help out. Nothing but positive things to say about this agency. I have been living in another city 1.5 hours away for 5 years now but choose to keep my business with them. As always, thanks Sonja."
We responded:
"Thank you, Donald, for your long-standing trust and positive feedback! We're thrilled to hear about your great experiences with Songia and our team over the years. Its' wonderful to know that even from a distance, you continue to choose our agency. We appreciate your loyalty and look forward to assisting you with your new truck. Thanks again! - Paulen Luttgeharm State Farm Agent"
Waynsha Bell
July 19, 2024
5
out of
5
rating by Waynsha Bell
"The best in town! Come and visit, you won’t be let down they are able to meet all of your insurance needs! Everyone was extremely nice and pleasant. I recommend!!!!!!!!"
We responded:
"Thank you, Waynsha! We're thrilled to hear you had such a positive experience. We appreciate your recommendation and look forward to helping you again in the future. – Paulen Luttgeharm State Farm Agent"
BJ Lively
July 16, 2024
5
out of
5
rating by BJ Lively
"Great service at Paulens Office and her staff is always on the ball. I appreciate them remaining competitive with rates and providing excellent service. Thanks for your help today Amber."
We responded:
"Thanks, BJ! We're glad to hear you're pleased with our service. Amber and the team are always here to assist you, so do not hesitate to let us know if there is anything else that we can do for you. – Paulen Luttgeharm State Farm Agent in LA"
Glynn George
June 28, 2024
5
out of
5
rating by Glynn George
"I have been asked to move my insurance, but Amelia takes good care of my insurance policy's, not going anywhere. thanks"
We responded:
"Thank you, Glynn, for your kind words and loyalty! We're thrilled to hear that Amelia takes such good care of your insurance policies. Your trust and satisfaction mean a lot to us. If you ever need anything, please don't hesitate to reach out. We're here to help! – Paulen Luttgeharm State Farm Agent"
Donald Windham
June 24, 2024
5
out of
5
rating by Donald Windham
"Anytime I have an insurance need, Amelia Jenkins at Paulen's office is a great resource and gets you what you need in a timely manner. Thanks for all you do for me."
We responded:
"Thank you, Donald, for your wonderful feedback! We're glad to hear that Amelia has been a great resource for your insurance needs. Your appreciation means a lot to us. If you need any further assistance, we're always here to help. Thanks for choosing us! – Paulen Luttgeharm State Farm Agent"
Robert Burgess
June 13, 2024
5
out of
5
rating by Robert Burgess
"Had a very good experience at Paulen Luttgeharm State Farm Insurance, first inquiring regarding home and auto insurance then later a client. Amber was joyful and extremely helpful in the process. I recommend checking with them if interested in a new insurance agency."
We responded:
"Hi Robert, Thank you for sharing your positive experience with the Paulen Luttgeharm State Farm Insurance Agent office! We're thrilled to hear that Amber was joyful and extremely helpful during your inquiries and transition to our agency. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out!"
Jokeia Burks
June 10, 2024
4
out of
5
rating by Jokeia Burks
"Ambers Barnes is so amazing. Thank you so much for being attentive to my needs and concerns. Thank you again!"
We responded:
"Thank you, Jokeia, for your kind words! We're delighted to hear that Amber provided you with attentive and amazing service. Your satisfaction is our priority, and we appreciate your feedback. Thank you for choosing us! - Paulen Luttgeharm State Farm Agent"
Mel Sims
June 4, 2024
5
out of
5
rating by Mel Sims
"This office is always accessible and available. Even if my agent is unavailable, there's always someone in the office who is able and willing to answer my questions/concerns. Amelia is always helpful and patient with me in answering my questions to help me better understand different policies and information and also very quick to respond to emails. Very satisfied with this office and their communication."
We responded:
"Hi Mel, thanks for the kind words! I'm happy to hear you find the office accessible and helpful, and that Amelia has been patient and informative in answering your questions. That's exactly what we strive for! - Paulen Luttgeharm, State Farm Agent"